Rinjani Vision Privacy Policy
Last Updated: 21-11-2025
Welcome to Rinjani Vision (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience when you visit rinjanivision.com. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, make bookings, or contact us.
By accessing our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information to improve your experience and provide our services effectively. Information may include:
a. Personal Information
Collected when you fill out forms, make bookings, or contact us:
-
Full name
-
Email address
-
Phone number
-
Country or region
-
Travel preferences
-
Payment details (processed securely through third-party providers)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Time spent on our website
-
Referring websites or search queries
c. Cookies and Tracking Technologies
We use cookies to improve website performance, personalize content, analyze traffic, and remember your preferences.
2. How We Use Your Information
We use your information to:
-
Process tour inquiries and bookings
-
Communicate with you (email, WhatsApp, SMS, etc.)
-
Provide customer support
-
Improve website functionality and user experience
-
Send promotional updates or special offers (you may unsubscribe anytime)
-
Prevent fraud and ensure website security
-
Analyze website performance and user behavior
3. Sharing Your Information
We do not sell your personal information.
We may share information only with:
-
Trusted local partners (tour guides, porters, hotels) to complete your booking
-
Payment processors for secure transactions
-
Third-party tools for analytics (e.g., Google Analytics)
-
Legal authorities when required by law or to protect our rights
All partners are expected to respect your privacy and use your data only for legitimate service purposes.
4. Cookies Policy
We use cookies to:
-
Remember your preferences
-
Improve page loading and performance
-
Track usage for analytics
-
Personalize travel recommendations
You can modify your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal data.
While no digital system is 100% secure, we take all reasonable steps to minimize risks, including:
-
Secure server technology
-
SSL encryption
-
Limited access to personal data
-
Regular website monitoring
6. Third-Party Links
Our website may contain links to other websites (e.g., blogs, payment pages, or tourism partners).
We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.
7. Your Rights
Depending on your location, you may have the right to:
-
Access your personal data
-
Request correction or deletion
-
Withdraw consent for marketing emails
-
Request a copy of your data
-
Ask us to restrict or stop processing your information
To exercise any of these rights, please contact us at:
Email: rinjanivision@gmail.com
WhatsApp: +6283877655063
8. Children’s Privacy
Rinjani Vision does not knowingly collect personal information from individuals under 16 years old. If you believe such data has been provided, please contact us immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect service changes or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Rinjani Vision
Website: rinjanivision.com
Email: rinjanivision@gmail.com
WhatsApp: +6283877655063
Location: Lombok, Indonesia